Truly happy with these pants. They are a loose fitting pant. Had them hemmed and taken in slightly in the legs and fit absolutely perfect. I ordered the size 34 and a 36 to be safe. My normal pant size in Levi’s jeans is a 34. The 34’s fit a touch snug, but the 36’s would’ve been way too large. So, for what it’s worth, if you wear a 34, order a 34 and you’ll be happy. As far as customer service, island importer is truly exceptional. Fast shipping, returns no problem and actually called me on the phone when I had a question. Seriously, who does that anymore. I would recommend these guys to anyone. Cheers