It is important for us to provide a worry-free shopping experience for our valued customers. We want you to be 100% satisfied with your purchase. Therefore we offer a 45 day return period (from date of purchase) on all garments. We ask that you please respect our return policy by not returning laundered, worn, or soiled merchandise.

Create Return or Exchange Request

 

PLEASE NOTE: 
If you are returning/exchanging items from multiple orders, you may send them together in one package, using a single prepaid return label.

We Cannot Accept Returns of Garments That are:

• Damaged
• Soiled
• Covered in pet hair
• Clearly worn beyond trying on
• Laundered
• Missing hang tags
• Outside of the 45 day return time frame
• Clearance, final sale items

Original Shipping Costs are Non-Refundable.

Custom Orders

For obvious reasons, custom orders are non-returnable unless garments are flawed and/or not made according to the measurements you provided.

In such cases, we will gladly remake your order.

Custom orders may not be canceled or refunded 24 hours after order placement.

International Orders and Self-Paid Returns

Unfortunately, we are unable to provide return labels for international order.

Please mail your return to the following address:

ISLAND IMPORTER RETURNS

41 BISBEE CT, UNIT A1
SANTA FE NM 87508
USA

Advisory:

In the event that a shipment is refused delivery, return-to-sender fees will be subtracted from your refund amount.

Please note that such return fee may be higher than your original shipping costs since our company shipping discounts do not apply to inbound shipments.