Shipping Info

UPS GROUND (USA only)

Delivery Time: 2 -10 days (Depending on destination).
Orders placed before 2:00 pm PST will be shipped the same day.
Orders placed after 2:00 pm PST will be shipped the following business day.Real-time Cost: Calculated at checkout.

UPS 3 Day Select (USA only)

UPS packages are shipped Monday through Friday only.
Orders placed before 2:00 pm PST will be shipped the same day.
Orders placed after 2:00 pm PST will be shipped the following business day.
Real-time Cost: Calculated at checkout.

UPS Second Day Air (USA only)

UPS packages are shipped Monday through Friday only.
Orders placed before 2:00 pm PST will be shipped the same day.
Orders placed after 2:00 pm PST will be shipped the following business day.
Real-time Cost: Calculated at checkout.

UPS Next Day Air (USA only)

UPS packages are shipped Monday through Friday only.
Orders placed before 2:00 pm PST will be shipped the same day.
Orders placed after 2:00 pm PST will be shipped the following business day.
Real-time Cost: Calculated at checkout.

UPS International Expedited

UPS packages are shipped Monday through Friday only.
Orders placed before 2:00 pm PST will be shipped the same day.
Orders placed after 2:00 pm PST will be shipped the following business day.
Real-time Cost: Calculated at checkout. Delivery Time: 4-12 days. Cost: Varies by country, calculated at checkout. Recipient is responsible for all importation duties/customs charges.

There are no U.S. taxes; however, you will be responsible for any additional customs handling fees, duties and/or taxes. Island Importer strongly suggests that you check with your local government agency to determine the extent of such charges prior to purchase. If any international order is refused upon delivery for any reason, all customs & duty charges will be billed to you by Island Importer. Once a package enters your country, these charges are not reversible whether the package is delivered to you or not. Island Importer will not issue credit in cases where packages are not delivered due to non-payment of fees, refused or abandoned.

Important Information and Exceptions

Exceptions include orders with invalid delivery addresses (see below) and/or merchandise/stock issues. All shipping addresses must be valid USPS or UPS deliverable addresses. Please do not combine two addresses (for example a Street Address on line 1 followed by a P.O. Box Number on line 2) in the 'Shipping Information' area of Checkout.

Island Importer is not responsible for shipping delays caused by the carrier and shipping refunds are subject to the terms and conditions of the carrier.

Thank you